Privacy Policy

At Aurora Direct, your privacy is important to us. We are committed to protecting your personal information and ensuring that your shopping experience is safe, transparent, and secure. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

We collect information to provide you with a smooth shopping experience, including:

• Personal details such as your name, email address, and phone number.
• Order information including products purchased, delivery address, and payment records.
• Usage data such as browsing activity, cart selections, and preferences to improve our services.

  2. How We Use Your Information

Your information is used to:

• Process and fulfill your pre-orders.
• Provide updates on order status, payments, and shipping.
• Improve our platform through personalized recommendations and smart cart suggestions.
• Communicate with you about promotions, new features, or important updates.

3. Data Security

We take data protection seriously:

• All payments are processed through secure channels.
• Your personal information is encrypted and stored safely.
• Access to your data is restricted to authorized personnel only.

4. Sharing of Information

Aurora Direct does not sell or rent your personal information. We may share data only with:

• Trusted logistics partners to deliver your orders.
• Payment processors to handle secure transactions.
• Regulatory authorities if required by law.

5. Your Rights

You have the right to:

• Access and review the personal information we hold about you.
• Request corrections to inaccurate data.
• Opt out of promotional communications at any time.
• Request deletion of your account and associated data.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page, and significant changes will be communicated directly to you.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact our support team at:
Email: office@auroradirect.co
Phone: +234-704-783-8970